Privacy Policy
This Privacy Policy explains how AEIOU Academy, LLC (“AEIOU,” “we,” “us,” or “our”) gathers and handles personal information related to its websites, applications, courses, credentialing, coaching, and related offerings (the “Service”).
The policy incorporates the Terms of Service by reference but does not create contractual rights beyond legal requirements. It excludes information about AEIOU employees and contractors.
1. Definitions
Personal Information refers to data identifying or reasonably linked to an individual or household, excluding aggregated or deidentified information.
2. Personal Information Collected
Direct submissions include:
- Contact details (name, email, phone, address)
- Account credentials and profile information
- Program enrollment and credential records
- Organization details and billing contacts
- Communications and user-generated content
Payment processing:
AEIOU does not store complete payment card numbers. Third-party processors receive limited transaction data including billing information and confirmation details.
Automatic collection includes:
- Device data (IP address, browser type, timestamps)
- Usage patterns (pages visited, course progress)
- Approximate location from IP address
Third-party sources:
Information may come from service providers, payment processors, social media, or organizational sponsors.
3. Usage of Personal Information
Data supports service delivery, enrollment administration, credential management, customer communications, service improvements, fraud prevention, analytics, marketing outreach, and legal compliance.
4. Information Disclosure
AEIOU shares information with:
- Service vendors under contractual restrictions
- Payment processors for transactions
- Institutional sponsors regarding enrollment status
- Legal authorities when required
- Acquirers during business transfers
- Recipients with your authorization
5. Cookies and Technologies
The organization uses cookies, pixels, SDKs, and similar technologies for functionality and analytics. Users may control cookie settings through browser options, though this may limit features.
6. User Choices
- Marketing emails: Unsubscribe via provided links
- Account information: Update through your account
- Cookies: Manage through device settings
7. Data Retention
Information is maintained as long as reasonably necessary for service delivery, credential administration, legal compliance, and dispute resolution.
8. Data Security
AEIOU employs commercially reasonable administrative, technical, and physical safeguards but cannot guarantee complete security.
9. Children’s Privacy
Services are not directed toward children under 13, and knowingly collected data from minors will be deleted.
10. Third-Party Services
This policy does not cover external websites or services linked from AEIOU platforms.
11. Affiliate Disclosures
AEIOU participates in affiliate programs, including the Amazon Services LLC Associates Program — an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. When you click on a book or product link in our Library and subsequently make a purchase, AEIOU may receive a small commission. This commission is paid by the retailer and does not increase the price you pay.
Affiliate relationships do not influence our editorial selections. The titles included in the Practitioner’s Shelf and the materials referenced in our whitepapers are chosen based on their relevance to the structural literacy curriculum AEIOU teaches, not on commission rates or commercial arrangements. We disclose these relationships so that readers can evaluate our recommendations with full information about how the site is supported.
12. International Users
Processing may occur in the United States or other jurisdictions offering varying protection levels. Transfers use appropriate legal safeguards where required.
13. Sale and Targeted Advertising
AEIOU does not sell personal information for monetary consideration and does not knowingly engage in cross-context behavioral advertising currently.
14. Policy Updates
Changes will be noted with a revised “Last Updated” date, with material changes communicated as required by law.
15. Contact Information
Privacy inquiries: info@aeiouacademy.org (subject line: [Privacy]).
Regional Rights
U.S. State Residents may request access, correction, deletion, or copies of data by emailing with “Privacy Rights Request” in the subject line.
Nevada Residents may request opt-out from information sales (though AEIOU reports no such sales).
EEA, UK, and Switzerland residents have GDPR rights including access, correction, erasure, and portability. Data transfers use Standard Contractual Clauses where required.